An unauthorized person has used your Windows Live ID to sign in to Windows Live ID sites or services

Report to Microsoft if any of the following occur:

You suspect that someone has used your Windows Live ID to sign in to Windows Live ID sites or services.
You suspect a website that appears to offer a Windows Live ID sign-in page may be fraudulent.
You receive suspicious e-mail about your Windows Live ID.

When you report the issue, be sure to include your full name, your Windows Live ID, an e-mail address where you want Microsoft to send the response, and a complete description of the issue.

If you believe that someone else has signed in with your Windows Live ID, you should take the following actions to secure or reclaim your account:

If you can still sign in with your Windows Live ID

If you can't sign in with your Windows Live ID

Notes

We may not be able to help you reset your password if:
- You didn't provide any information when you created your account, or the information was inaccurate.
- You can't remember any of your account information.
- The account information doesn't match the information you provide us for validation.
- You didn't provide enough information on the form for us to validate ownership. For example, your name and e-mail address alone are not enough to verify that you own the account.
Please allow up to 24 hours for a response from our support team.
To submit questions about privacy issues, complete the Microsoft Online Privacy Feedback Form.