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About restricted child accounts

You can allow, deny, or restrict a child's access to Windows Live Hotmail by using Windows Live OneCare Family Safety. To manage a child's account, you must visit the Windows Live OneCare Family Safety home page, and then create accounts for yourself and your child. For more information, see Install and set up Windows Live OneCare Family Safety. After you've set up the appropriate accounts, you can decide how to manage a child's access to Windows Live Hotmail.

Full access

If you allow full access to Windows Live Hotmail, the child can use all the options and features that are available with a typical Windows Live Hotmail account.

No access

If you deny access to Windows Live Hotmail, the child can't sign in to their Windows Live Hotmail account. If a child tries to access their Windows Live Hotmail account, they receive a message that states that their parent or Family Safety administrator has blocked the account.

Restricted access

If you allow restricted access to Windows Live Hotmail, the child can sign in to a Windows Live Hotmail account, but specific features and options are unavailable. For example, a child doesn't have an option to sign up for free newsletters, and the child can use only the classic version of Windows Live Hotmail. In a restricted account, all the links to switch to the full version of Windows Live Hotmail are unavailable.

Because many parents feel that junk e-mail contains material inappropriate for children, the Junk mail folder is also unavailable. Therefore, a child won't be able to access any junk e-mail that would typically be routed to the Junk mail folder. Other features that are limited or unavailable include options that use other e-mail accounts or e-mail addresses in association with their Windows Live Hotmail account, and options that deal with managing or editing contacts.

On the Options page for a restricted Windows Live Hotmail account, all junk e-mail options are removed. In addition, the following options are removed:

  • Send and receive mail from other e-mail accounts
  • Forward mail to another e-mail account
  • Automatically sort e-mail into folders
  • Reply-to address
  • Import contacts

Although a child with restricted access can't add new contacts, they can request that a parent or Family Safety administrator add a new contact. For more information, see Kids: Request permission to add a contact.

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